Privacy policy.

Effective Date: 10/06/2024

Introduction

Welcome toRymer Trees and Hedging. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By using our services, you agree to the terms outlined in this policy.

Types of Information Collected

We collect the following types of information:

  1. Personal Information: This includes data like names, email addresses, phone numbers, and other identifiers.

  2. Non-Personal Information: We may collect non-personal data such as IP addresses, browser types, and device information.

How Information Is Collected

We collect information through the following methods:

  1. Cookies: Our website uses cookies to enhance user experience and track usage patterns.

  2. Forms: When you fill out forms (e.g., contact forms, subscription forms), we collect the information you provide.

  3. Analytics Tools: We use analytics tools (e.g., Google Analytics) to understand user behaviour and improve our services.

Lawful Basis for Processing

We process your data based on the following lawful bases:

  1. Consent: When you provide explicit consent (e.g., subscribing to our newsletter).

  2. Contractual Necessity: To fulfil our contractual obligations (e.g., processing orders).

  3. Legal Obligations: Compliance with legal requirements (e.g., tax reporting).

  4. Legitimate Interests: For our legitimate business interests (e.g., improving our website).

Purpose of Data Collection

We collect data for the following purposes:

  1. Communication: To respond to inquiries and provide customer support.

  2. Marketing: To send promotional emails (you can opt-out anytime).

  3. Analytics: To analyze website traffic and improve our content.

Data Security Measures

We take security seriously:

  1. Encryption: Data transmission is encrypted using SSL.

  2. Secure Servers: Our servers are protected against unauthorized access.

  3. Regular Audits: We conduct regular security audits.

Third-Party Sharing

We may share data with third parties for the following reasons:

  1. Service Providers: To improve our services (e.g., hosting providers).

  2. Legal Compliance: When required by law or legal proceedings.

User Rights

You have the right to:

  1. Access: Request access to your personal data.

  2. Rectification: Correct any inaccuracies in your data.

  3. Erasure: Request deletion of your data.

  4. Objection: Object to certain data processing activities.

Legal Compliance

We comply with UK data protection laws, including the General Data Protection Regulation (GDPR).

Changes to the Privacy Policy

We will notify you of any changes to this policy via email or on our website.

Contact Information

If you have any questions or concerns, please contact us at trees@rymertrees.co.uk.