How we collect, use and protect your personal data
Rymer Trees and Hedging is the trading name of Rymer Trees Ltd, a company registered in England and Wales (Company No. 13353761). Our registered address is Rymer Farm, Barnham, Thetford, Suffolk, IP24 2PP.
We are the data controller for the personal information we collect through this website. This means we are responsible for deciding how and why your data is used, and for keeping it safe.
We collect personal data in the following ways:
When you complete the contact form on our website, we collect your name, email address, phone number (if provided), and the contents of your message. We use this to respond to your enquiry.
If you sign up to our newsletter, we collect your name and email address in order to send you updates about stock, seasonal news and information about Rymer Trees and Hedging. You can unsubscribe at any time by clicking the link at the bottom of any newsletter.
We use analytics tools (such as Google Analytics) to understand how visitors use our website. This may include information such as your approximate location, device type, browser, and which pages you visit. This data is anonymised and aggregated - we cannot use it to identify you personally.
Analytics tools may use cookies to collect this information. You can opt out of analytics cookies via our cookie preferences, or by installing the Google Analytics opt-out browser add-on.
Our website uses cookies - small text files stored on your device. We use:
You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.
We use the personal data we collect for the following purposes:
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on:
We do not sell, rent or trade your personal data to any third parties. We keep all customer and enquiry data in-house.
We do use certain third-party services to operate our website and communications (such as our website host and email platform). These providers are carefully selected and only process data on our behalf, under our instructions.
We retain personal data only for as long as necessary:
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at trees@rymertrees.co.uk. We will respond within 30 days.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our website is served over HTTPS, and access to any stored personal data is restricted to authorised personnel only.
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check this page periodically.
If you have any questions about this privacy policy or how we handle your data, please get in touch: