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Complaints

We take all feedback seriously and aim to resolve issues quickly

Rymer Trees Ltd, Company No. 13353761

We hope you never need this page - but if something has gone wrong, we want to hear about it and put it right. Please give us as much detail as you can so we can respond as quickly as possible.

Our commitment

We aim to acknowledge all complaints within 5 working days and to provide a full response within 10 working days. Where a complaint requires further investigation, we will keep you updated on progress.

If you would prefer to speak to someone directly, please call us on 07703 857123 or email trees@rymertrees.co.uk.

Submit a complaint